Privacy Policy

Data Controller

Paola Andrea Marin Londoño

Email: admin@since1989coffee.com

Location: Balboa, Risaralda, Colombia

Data We Collect

Through the contact form on this website, we collect the following personal data:

• Full name

• Email address

• Message or inquiry you send us

This data is provided voluntarily by the user when filling out and submitting the contact form.

Purpose of Processing

The personal data we collect is used exclusively to:

• Respond to your information requests

• Manage inquiries related to our coffee products

• Establish commercial communication with potential clients and importers

We do not use your personal data for any other purpose without your express consent.

Legal Basis for Processing

The legal basis for processing your personal data is the consent you give us by accepting this Privacy Policy through the contact form checkbox.

Submitting the contact form implies express acceptance of this policy.

Data Recipients

Your personal data is processed by the following external services:

• Google Firebase (Google LLC) - For web infrastructure storage and management

• Web3Forms - For contact form processing and submission

These services may involve international data transfers, primarily to the United States. These providers comply with international data protection regulations.

We do not sell or share your personal data with third parties for commercial or advertising purposes.

Data Retention

We will retain your personal data for the time necessary to address your request and, subsequently, for the legally established period.

Once the purpose for which it was collected has been fulfilled, the data will be securely deleted.

User Rights

As a user, you have the right to:

• Access your personal data

• Rectify inaccurate or incomplete data

• Request deletion of your data

• Object to the processing of your data

• Request limitation of processing

• Request data portability

To exercise any of these rights, you can contact us at: admin@since1989coffee.com

Data Security

We have implemented appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction or damage.

However, no data transmission over the Internet can be guaranteed as completely secure.

Changes to this Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page.

We recommend that you review this policy periodically to stay informed about how we protect your information.

Contact

If you have any questions about this Privacy Policy or about the processing of your personal data, you can contact us at:

Email: admin@since1989coffee.com

Last updated: December 2024